Laptop & PC Repair
any brand, any problem
Support Options
IT-WORKS focuses on providing a high level of customer service and fast turnaround times for home and business customers.
For your convenience we offer 3 types of service:
- Remote Computer Support where we simply access your computer remotely and share control of your screen.
- On-site service in the Client areas.
- Off-site – Of course you can also bring your computer to us.
Repair Services
- Installation or Upgrade of Windows, 7, 8, 8.1, 10
- Printing issues
- Computer not starting up or blue screen error
- No Internet connection
- Wireless network set-up or troubleshooting
- Data recovery. Recover accidently deleted files or recover data from crashed or formatted hard drives
- Sales of brand name computers and laptops such as Lenovo, HP, Asus, Acer, Toshiba.
- Custom built home, office, or gaming desktops
- All new computer sales come with free 1 Hour delivery, set-up, file transferring, .
- We come prepared and stock tons of items such as: WIFI routers, external hard drives,
- USB flash drives, laptop adapters, notebook and desktop hard drives, power supplies,
- Hardware repair including:
- Laptop screen replacements, laptop batteries, laptop DC charging jacks, laptop keyboards.
- Hard drive replacements/upgrades, video cards, mother boards, power supplies, RAM memory modules.
- Backup Solutions (local or online)
- Antivirus software
- Computer cleaning and optimization.
- Virus, Trojan, Spyware, Adware, Malware removal
- Sales of monitors, external hard drives, printers and multi-functions
- WIFI routers, UPS battery back-ups, speakers and other peripherals
- Ethernet cable (any length), anti-virus software, and much more.
AMC (Annaul Maintaince Contract) Services
Comprehensive AMC
- 12 months on site
- Including Labour + Spares
- Replacement of Spares, if available
- Routine preventive Maintenance
- Priority in Support
- Ideal for Serious user who think Time is Money
On – Call Contract (O.C.C)
- Charges per Problem
- No Replacement of Spares
- Low-Priority Compared to AMC
- Ideal for Budgeted User
Non–Comprehensive AMC
- 12 months on site
- Including Labour + Spares
- Replacement of Spares, if available
- Routine preventive Maintenance
- Priority in Support
- Ideal for Big Installation Base.
On – Call Package (O.C.P)
- User friendly package
- Discounted rates for Call
- Fixed rate for any type of Call
- Use within 24 months
- Ideal for SOHO (Small Office & Home User)
Scope of Work
- Maintenace of Computer Hardware
- Operating System Support
- Antivirus Support
- Microsoft Office Support (Word, Excel, Powerpoint and Outlook)
- PDF Software Support
- Winzip Support